FAQ’s

Is sports betting legal in South Africa?

You will be pleased to know that online sports betting in South Africa, both land based as well as online is completely legal.

The National Gambling Act 2004 prohibited both offering interactive gambling services and engaging in interactive games (games on the Internet), however this rule applies only to games such as casino, poker and bingo.

Online sports betting, which includes online horse race betting and the business of bookmaking is lawful in South Africa, this is provided that the business holds the necessary provincial bookmaker’s licence(s).

Visit our reviews page to find out what licenses each sportsbook holds https://probets.co.za/sportsbook-reviews/

Is it free to create an account with a bookmaker?

We here at Probets are yet to ever find a bookmaker who does not offer free sign up, remember these sites want you to become a member, so search around until you find one you truly like.

Do bookmakers accept cash deposits?

Yes, all our reviewed bookmakers do accept cash deposits. The particular banking details for that bookmaker will be provided on site, just make sure you know what the reference for that sportsbook may be, most of the time a specific reference name or number will be requested so that they are able to easily track your payment. They will give you this reference though so don’t stress.

Do bookmakers have 24/7 support?

There are bookies that offer 24/7 support through online chat and whatsapp features, this does differ from site to site. We recommend that you visit our review pages to see exactly what support options each bookmaker provides. https://probets.co.za/sportsbook-reviews/

How long do withdrawals take to reflect in my account?

This is very much dependent on what type of withdrawal payment method you select. With site’s like Supabets If the amount is less than R25,000.00 it takes 24 hours if payment is being made to an FNB, Nedbank, ABSA or Standard Bank account. If the account is at any other bank, it can take up to 3 working days to reflect in the account.

If you deposited with a Credit/Cheque Card then some bookmakers will require a copy of the credit card to confirm that the card is in your name. In summary, anticipate at least 1 -3 days turn around time when looking to withdrawal your funds from any major bookmaker

Can i withdrawal from my account on my phone?

Yes you can, all payment options will be available to you, bookmakers have gone out of their way to ensure that the mobile experience is extremely easy and convenient. Again just remember that you will need to have internet access and data in order to be on site, logged in and withdrawing.

Can I bet using someone else’s account?

The short answer to this is no, you shouldn’t be betting using someone else’s account. Remember your account is a personal representation of yourself and as a result most bookmakers will require certain FICA documentation upon registration as well as personal information such as ID on withdrawal, If these documentation do not match the user who is placing the bets there can be severe legal consequences.

Can I have more than one betting account?

It isn’t possible to have more than one account with the same bookmaker, reason behind this is that most bookmakers again require a unique username, password as well as your personal details, so firstly you would have to come up with a fake identity altogether, the second part to this is that even if you did have alternative details all bookmakers require certain FICA documentation to verify that you are who you say you are, there is no getting around this.

With that being said though you wouldn’t want to create more than one account with the same bookmaker, this just doesn’t make sense, all the perks and incentives can be achieved with one account.

Can I bet using my debit or credit card?

Yes of course, depositing using your debit or credit card is one of the most popular and convenient forms of payment. When making a deposit online using your credit or debit card details just be cautious and make sure you are using only one of our preferred and recommended bookies. Many bookies will save your card details for your playing ease, do not fear though, the sites we have reviewed are secure and payment processes are safe.

What do I do if I forget my username or password?

If you forget your username and password don’t panic, remember your personal details are linked to either your cellphone number or your email address so retrieving these is a fairly simple process. In order to reset your password or retrieve your username, visit the specific bookie that you have an account with and select login, when it brings up the username and password section then select “forgot password”, thereafter they will indicate how to retrieve or alternatively reset your details. If you continue to have issues then contact the bookmakers through one of their support channels and they will happily assist you.

Can I register an account with a bookmaker using my mobile phone?

Yes you most definitely can. All bookmakers offer a very easy sign-up form through majority of mobile devices, just remember that you will require internet connection to visit the bookmakers site in the first place, so if you don’t have signal or data then this won’t be possible.

Do I need to be South African to bet online?

Anyone from around the world can access any bookmaker website, however if you’d like to register an account and begin playing most South African focused bookmakers will require you to supply your FICA documents, this of course won’t be possible if you are not a resident or alternatively have a South African work visa.

There are also specific bookmakers such as Sportspesa that offer alternative country access.